Best Cd Dvd Frequently Asked Questions (FAQ)
Q: I would like to know if buying at your site is secure?
A: No cases of credit card frauds using our shopping system
over the Internet have been registered. We provide encrypted
checkout system via SSL (https://) to protect
your credit card number. No information
will be disclosed to third parties.
You can get more information about credit card security.
Q: You ask for the credit card CVV number
which no one has ever asked for in my experience.
A: We need your card's CVV number to make sure the purchase
is not a fake and the card number is not stolen.
Q: I noticed that your 'checkout' link is 'http', not 'https'.
A: Follow the 'SSL' link in your shopping cart.
Q: I want to buy, but it seems that in your site
I'm not in a 'secure location' to give my credit information.
By the way, you have nice music available.
I would really like to feel secure or find another way to pay you.
A: You may send your order by fax.
Our fax number is 1 (888) 290-4754 (US Toll-Free).
Please contact our customer service
for more information.
Q: Are all the CDs listed on your web pages new and factory sealed?
A: Yes. All the items are new and factory sealed.
Q: What are the shipping costs?
A: Shipping cost depends on the number of the items you order.
For example, it is $5.00 for one item, $8.00 for two,
$11.00 for three, etc.
Q: Can you ship to the United Kingdom?
A: Yes, we ship worldwide.
Q:
Are there any problems with sending out CDs to Germany?
Any extra costs?
A: No problems and no extra costs.
Q: I'm living in France. I'd like to buy some videos from you.
I'd like to know the video format.
A: You may choose PAL or NTSC while filling the checkout form.
Q: Great site and products.
Are all products new/sealed or are they used (sometimes copies)?
I'm mostly referring to music CDs and Videos.
A: Yes. All the items are new and factory sealed.
Q: I am wandering whether I can place an order by fax.
I don't feel sure to send my card number via the Internet.
A: Yes, you can send the order by fax.
Our fax number is 1 (888) 290-4754 (US Toll-Free).
For more information
please contact our customer service.
Q: Is it possible to order CDs from you by sending you cash?
Do you accept money orders?
A: No. We only accept credit card payments.
Q: When ordering, what does "Video System" pertain to?
A: Select NTSC if you are a USA resident and PAL if you are located in Europe.
Q: What is the CVV code?
A: The CVV code consists of three digits and is printed on your card
right after it's 16-digit number.
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© BestCdDvd Team, 1999-2006 |
Legal notice |
Contact us |
Fax: 1 (888) 290-4754 (US Toll-Free) |
Last update: Last update: 2008.8.21
Formerly
musiccdvideo.net,
musiccddvd.com.
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